1) Do you work directly with homeowners or only through contractors?
Both. We offer design-only for homeowners and design support for installers. Your workflow can be white-label or co-branded.
2) What do you need from an installer to start?
Job area, photos, rough dimensions, desired scope, preferred materials, budget target, and any constraints (utilities, access, grades).
3) Can you help us win the bid with visuals?
Yes. The Sales Concept Pack is designed for proposals and client presentations.
4) Can you match our standard material and plant preferences?
Yes. Share your go-to products, plant suppliers, and install standards, and we will design accordingly.
5) What is your turnaround time?
Turnaround depends on workload and scope, but we can prioritize rush timelines for active bids when needed.
6) How do revisions work?
Included: 1 major revision per picture (per concept image/plan view) and 2 minor changes. Additional revisions available.
7) Can you produce multiple options for a client to choose from?
Yes. We can provide one concept with alternates, or multiple distinct options depending on the project.
8) Can we use your designs in our marketing?
Yes, with credit terms agreed in advance. For white-label projects, we can structure files to fit your brand.